What Clients Should Expect from a Premium General Contractor

When you own a high-value home—especially a second property along the Southern Maine coast, you’re not just hiring a general contractor to swing a hammer. You’re entrusting someone with your lifestyle, your investment, and your time. At Property Essentials LLC, we believe that exceptional clients deserve exceptional service. Here’s what you should expect when working with a premium contractor—and how we ensure your experience reflects our craftsmanship, integrity, and professionalism.

1. Clear Communication, Always

You should never have to chase your contractor for answers. A high-end remodel demands crystal-clear communication before, during, and after the job.

• Prompt responses to calls, texts, and emails

• Detailed, organized proposals and schedules

• Real-time updates with progress photos and milestone check-ins

Our approach: You’ll always know what’s happening on your project and why, without having to ask twice.

2. Detailed Proposals and Pricing

Homeowners expect more than an unclear estimate, and they should. Your proposal should reflect the level of complexity and craftsmanship your project requires.

• Clear contingency plans and change order policies

• No surprise costs

At Property Essentials, we use our kitchen and bathroom estimator to help clients understand what drives cost and where value can be added. It’s not just a price, it’s a roadmap.

3. Design Collaboration, Not Dictation

Your general contractor should work in sync with your architect, designer, or be ready to guide you through the design process themselves.

• Open collaboration with other professionals

• Flexibility with material choices and design vision

• Practical guidance on how design impacts budget and timelines

We’re not just builders, we’re partners in your vision. We can help you translate inspiration into real-world results that function beautifully.

4. Jobsite Cleanliness and Professionalism

A premium contractor respects your home. Even during major remodels, the workspace should be clean, organized, and safe.

• Daily cleanup routines

• Dust mitigation systems during demolition

• Polite, professional crews who respect your space

Especially in second homes that may be unoccupied during the project, trust and professionalism on-site are non-negotiable.

5. Attention to Detail You Can’t See—but Will Feel

Luxury clients know the difference between surface beauty and deep craftsmanship. Your contractor should too.

• ZIP System sheathing instead of cheap housewrap

• Rockwool insulation for long-term performance

• Waterproofing that prevents tile shower failures

What sets us apart: We care as much about what’s behind the walls as what’s in front of them. Our quality lasts decades, not just through the punch list.

Final Thoughts: Premium Service Should Feel Effortless

If you’re investing in your home, you should feel confident, informed, and inspired, not stressed. A truly high-end general contractor anticipates your needs, handles details before they become problems, and always keeps your lifestyle at the center of the project.

If that’s the level of service you’re looking for on the Southern Maine coast, we’d be honored to help.

Contact Property Essentials today to schedule a consultation or learn more about our high-end remodeling services in Wells, Kennebunk, Kennebunkport, York, Ogunquit, and beyond.

Property Essentials proudly serves homeowners across Southern Maine’s coastal communities, including Wells, Kennebunk, Kennebunkport, Ogunquit, York, and Cape Neddick. We specialize in high-end kitchen remodels, luxury bathroom renovations, custom builds, and large-scale additions designed to enhance both lifestyle and long-term value. If you’re searching for a trusted coastal Maine contractor with a reputation for craftsmanship, design expertise, and professionalism, our team is here to guide your project from concept to completion.